About this opportunity
WHSmith North America lists this Sales Lead, Forum Shops opportunity in las vegas, Nevada. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Share this job as a link in your status update to LinkedIn.
Job Title
Location
Las Vegas - Las Vegas, NV 89118 US (Primary)
Job Type
Full Time/Part Time
Category
Customer Service
Job Description
Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The Sales Lead provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations.
Location : Las Vegas - Las Vegas, NV 89118 US
Schedule : Weekend availability is required
Pay : $16.00 hourly
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
401(k) with company match
Employee Discount
Job Responsibilities
Greet and assist customers throughout their shopping experience
Maximize sales by suggesting products and up-selling when appropriate
Remain knowledgeable of the store’s merchandise and current promotions
Train store associates on daily operations and best sales practices
Ensure cleanliness and upkeep of the store; maintain store displays and merchandise
Replenish backstock, ensuring appropriate levels of merchandise on the floor
Conduct markdowns of merchandise as instructed
Perform opening/closing duties, including securing cash registers and store security
Communicate customer complaints and inventory concerns to management in a timely manner
Oversee the opening and closing of the store
Resolve employee conflicts and escalate to upper management as appropriate
Count cash drawers, complete deposit slips, close registers, and complete required documentation
Other duties may be assigned
Job Requirements
1+ year of experience in a fast-paced retail environment
Early and late shift availability
Ability to multitask and problem solve
Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to resolve minor customer service conflicts
Alcohol Beverage Awareness (TAM Card) may be required
Additional security clearance may be required
Satisfactory criminal background check and drug testing may be required
Additional Requirements
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Normal or corrected vision and hearing
Ability to distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English required for training, customer interactions, and compliance
Typically indoors in a consistent temperature environment
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, including Marshall Retail Group (MRG) and InMotion, operates a significant portion of the company's international stores, located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to a diverse workforce. Qualified applicants will be considered regardless of race, color, religion, sexual orientation, national origin, age, gender identity, gender expression, military/veteran status, marital status, disability, or other protected characteristics. Reasonable accommodations are provided for qualified individuals with disabilities.
#J-18808-Ljbffr
Worksite address
las vegas, NV, 89105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.