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Job description
The Sales Lead is a senior sales floor role responsible for delivering exceptional customer experiences while providing experienced on-floor leadership at the LA store. This role is designed to support peak periods, maintain consistency in selling standards, and elevate overall sales performance as the store continues to grow.
This position focuses on sales execution first, with added responsibility for floor leadership, coaching by example, and supporting store operations, without formal people management authority.
Key Responsibilities
Deliver outstanding customer experiences through best-in-class service, relationship-building, and solution-oriented selling
Drive sales by understanding client needs and offering curated product and styling solutions, including in-home design inspiration
Act as a senior presence on the sales floor, helping set the pace and standard during peak traffic periods
Serve as a go-to resource for sales associates by modeling strong selling behaviors and product knowledge
Support sales floor coverage at the LA store, particularly during peak periods and high-traffic days
Assist with merchandising, restocking, visual standards, and floor readiness to maintain an inspiring showroom environment
Support store events, seasonal floorsets, promotions, and special sales initiatives
Process transactions accurately and efficiently using POS systems
Maintain showroom cleanliness, organization, and brand presentation aligned with Z Gallerie standards
Collaborate with store leadership to ensure consistency in customer experience and sales execution
Support basic social media, content capture, or in-store storytelling efforts as needed
Qualifications
2+ years of retail sales experience, preferably in home furnishings, furniture, interior design, or lifestyle retail
Demonstrated ability to consistently deliver strong sales results and exceptional customer service
Strong product knowledge and comfort discussing design concepts, materials, and styling ideas
Confident, professional presence on the sales floor with the ability to influence through example
Strong communication and interpersonal skills
Ability to work a flexible retail schedule, including evenings, weekends, holidays, and peak sales periods
POS system familiarity and basic computer skills required
Basic experience with social media or content creation is a plus
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.