About this opportunity
Build-A-Bear Workshop lists this Sales Lead opportunity in mobile, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Company Description Build-A-Bear Workshop, founded in St. Louis in 1997, is a global, experience-based retailer where Guests create and customize furry friends that celebrate life’s special moments. The company operates approximately 650 stores worldwide, including company-owned locations across North America, Europe, and South America, as well as franchise stores in Africa, Asia, Australia, Europe, Mexico, the Middle East, and China. Associates are encouraged to contribute to the culture, local communities, and overall business success while keeping core values central to their work. Build-A-Bear is known for its heart-centered culture and has received repeated recognition as a top employer, including multiple Great Place to Work® and FORTUNE® workplace awards. The company focuses on creativity, imagination, and delivering memorable, one-of-a-kind experiences for Guests of all ages.
Role Description The Sales Lead is a full-time, on-site role based in Mobile, AL, responsible for supporting store leadership in driving sales and delivering an engaging, Guest-focused experience. This role assists with daily store operations, including opening and closing procedures, maintaining visual and merchandising standards, and managing cash handling in line with company policies. The Sales Lead guides and models outstanding customer service behaviors, helps coach and train team members on sales techniques, and supports achievement of sales goals and key performance metrics. Day-to-day tasks include welcoming Guests, facilitating the interactive bear-building experience, recommending products, and ensuring a safe, clean, and fun environment. The Sales Lead also helps coordinate team assignments, provides feedback to associates, and supports promotional activities and special events within the store.
Qualifications
Candidates should possess strong Communication skills to interact effectively with Guests, teammates, and store leadership.
Candidates should possess excellent Customer Service skills to deliver a memorable, friendly, and inclusive in-store experience.
Candidates should possess solid Sales skills to meet and exceed individual and store sales targets through effective product recommendations.
Candidates should possess Training and Sales Management skills to help coach associates, support onboarding, and assist in guiding the team toward performance goals.
Additional beneficial qualifications include prior retail or hospitality experience, ability to work flexible hours (including evenings, weekends, and holidays), basic math and cash-handling skills, and the capacity to stand, move, and lift light merchandise during shifts.
A high school diploma or equivalent is preferred; leadership experience in a customer-facing environment is a plus.
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Worksite address
mobile, AL, 36624, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.