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Job description
Responsibilities
As a Sales Lead, you create personalized shopping experiences for our customers that drive brand loyalty. You greet customers promptly, address questions accurately, communicate the return policy, maintain a positive, cheerful attitude, and adhere to a dress code. You operate the cash register, handle money accurately, check inventory daily, stock merchandise according to Visual Merchandising standards, and maintain a clean back‑stock and break area, including daily vacuuming, sweeping, and dusting. You practice safety‑consciousness, respond to theft as outlined by company policies, promote a positive work environment, recognize outstanding team performance, and maintain a respectful workplace.
Core Competencies
Ensure the highest level of customer service possible, as outlined in our Service Training Program
Prioritize brand and product knowledge training and share this knowledge in customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Empower team members through communication and recognition
Contribute to a team and cooperate to achieve goals
Multi‑task in a fast‑paced environment
Maintain knowledge of current trends and styles
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Qualifications
Two (2) years of retail store experience preferred
High School Diploma
Excellent verbal and written communication skills and ability to convey the Deckers Brands vision and mission to team members and customers
Highly motivated team player and self‑starter
Excellent team building skills
Ability to multi‑task in a fast‑paced environment
Additional Requirements
Flexibility of schedule and hours to meet the needs of the business
Physical ability to stand for extended periods
Proficient in Microsoft Office suite of tools and applications
Valid driver’s license
Salary & Benefits
$25.00 – the salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.
We offer a competitive pay package, store discounts, and opportunities for growth and development.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.