About this opportunity
EXPRESS lists this Sales Leader opportunity in fargo, North Dakota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
Overview
PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a modern, confident and effortless style, suitable for work, everyday, and special occasions.
About Express
Express operates over 400 retail and outlet stores in the United States and Puerto Rico, along with the express.com online store and the Express mobile app.
Store Name
West Acres Mall
Responsibilities
Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, assists in training associates, and delivers a great in‑store shopping experience for customers.
Key Responsibilities
Assist in developing and motivating associates to maximize sales potential
Provide coaching and training to store associates to ensure efficient floor operations, customer service, coverage, stockroom management, and execution of standards
Partner with Store Management to provide feedback on associate performance
Assist in training associates on store operations, product, policy, and procedures
Execute action plans that optimize results
Execute all aspects of daily store operations
Ensure appropriate associate coverage to create a great customer experience
Oversee and authorize the checkout experience
Assist with merchandise flow, including shipment, replenishment, omni‑channel operations, and in‑store logistics
Monitor and analyze customer service provided by team members
Build an effective schedule with the right associate in the right place at the right time
Promote and support an environment focused on delivering great in‑store customer experiences
Resolve customer service issues to a positive outcome
Lead and model our customer experience model
Display expert knowledge of product, company policies, promotions, and loyalty programs
Provide assistance with product launches, window changes, visual presentation standards, and signage placement
Perform other essential functions as directed by the supervisor
Required Experience & Qualifications
Education: High School or equivalent
Years of Experience: 1
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non‑business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Ability to effectively communicate with customers, peers and supervisors
Demonstrated sales accountability
Demonstrated collaborative skills and ability to work well with a team
Ability to multitask and handle multiple customers and/or processes at once
Benefits & Compensation
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part‑time associates, PHOENIX partners with LIG Solutions to provide individual insurance coverage options. Part‑time associates may also be eligible for paid sick leave, public health emergency leave, participation in the 401(k) and Roth 401(k) with company match, an Express merchandise discount, the Learn & Earn incentive program, and voluntary benefits through YouDecide. Actual compensation offered depends on location, education, skills, and experience.
Equal Opportunity Employer
PHOENIX is an equal opportunity employer and does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other characteristic protected by law. PHOENIX only hires individuals authorized for employment in the United States and is committed to providing reasonable accommodation to individuals with disabilities.
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Worksite address
fargo, ND, 58126, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.