About this opportunity
Prince Waikiki lists this Sales National Account Director (Salary) opportunity in honolulu, Hawaii. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We offer competitive salaries and benefits, including medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining and golf discounts, and more.
Position Overview and Responsibilities
The National Account Director will cultivate and grow the incentive and luxury group segment for Prince Resorts Hawaii. You will engage corporate incentive planners, executive retreat organizers, and luxury group advisors to position our resorts as best‑in‑class destinations for corporate incentive travel, executive retreats, and high‑touch luxury group experiences.
Essential Duties
Proactively generate and close corporate incentives, executive retreats, and luxury group business
Identify and secure high‑value opportunities aligned with each hotel’s premium positioning
Activate Your Network
Utilize established connections with incentive houses, corporate planners, and luxury advisors
Maintain a strong presence in the incentive and luxury travel community
Represent the Prince Resorts Hawaii brand at key industry events, trade shows, and client engagements
Deliver High‑Touch Sales Experiences
Craft compelling, tailored proposals that reflect the sophistication of the incentive market
Lead immersive, memorable site inspections that inspire clients and differentiate the resort experience
Anticipate client expectations and curate experiences that exceed them
Drive the Sales Process with Precision
Manage the full lifecycle: prospecting, qualifying, negotiating, contracting, and closing
Structure creative, value‑driven deals while protecting rate integrity
Ensure seamless transition from sales to operations for flawless program execution
Make and exceed quarterly and yearly goals for this luxury corporate market
Collaborate to Elevate the Experience
Partner cross‑functionally to align on luxury service delivery and program customization
Support team initiatives and provide leadership within the sales organization
Step in to support broader sales leadership efforts when needed
Maintain strong skills with sales applications: CI‑TY, Delphi Opera, Outlook, Word, Excel, etc.
Be well versed in the sales process – initiating customer contact, qualifying, follow‑up, negotiating, contracting (including creating and being knowledgeable of hotel contracts), and service delivery
Develop and communicate/lead site inspection strategy and provide a strong site inspection experience
Develop and strengthen strong relationships with new and existing group accounts to achieve group segment objectives; attend industry events to represent and grow customer base
Provide an elevated level of guest service in all areas of the resort
Maintain organizational skills to support the sales process; partner/network with industry organizations such as the Island of Hawaii Visitors Bureau, Oahu Visitors Bureau and meet Hawaii sales team
Must meet and/or exceed booking goals
Perform administrative tasks such as contracts, proposals, solicitation letters, etc.
Create and utilize sales presentations and tools to increase hotel sales
Must be available to travel to both Mainland and Hawaii to generate sales production as needed
Attend and/or lead sales related meetings as required and prepare reports and presentations
Understand and support overall hotel goals and objectives
Be a strong team player by supporting other sales members and sales department initiatives
Assist Area Director of Sales, Group in various duties such as creating and maintaining SOPs to meet business needs
Other Duties
Actively participate in industry and community initiatives
Represent Prince Resorts Hawaii in a professional, respectful manner
Attend REVMAX (when schedule allows) and resort management meetings
Perform other related duties as assigned or required
Working Conditions
Normal office conditions, sitting, lifting, standing
Must be able to walk the property to give a tour of the resort and/or greet clients
Must be able to travel off‑island or out of state
Work Hours
Must be able to work schedule determined by the Area Director of Group Sales
Must be able to work long and irregular hours as needed
Must be able to work more than 50 hours per week
Equipment Use
Must be proficient use of computers, resort applications, Word, spreadsheet, and other required software
Must be able to use various office equipment including but not limited to calculators, photocopiers, scanners
Must have a valid passport and State ID
Mental and Physical Demands
Ability to prioritize and organize workload to ensure deadlines are met
Ability to manage stressful and challenging situations
Ability to stand and walk as needed to meet with clients, conduct tours, meet with departments, and attend meetings
Ability to sit at a desk to do administrative duties
Ability to travel on airplanes; carry luggage and sales and marketing material
Ability to lift, carry, push, pull up to 50 lbs
Communication Demands (Qualifications)
Must be proficient in the English language – ability to read, write and speak
Must have strong communication skills – written, verbal and public presentations
Must be able to read, understand and effectively negotiate contracts
Must be able to conduct presentations to small and large groups of people
Must be able to receive feedback and coaching as necessary
Must be personable, tactful, patient, tolerant, assertive, respectful, and self‑motivated
High school diploma or equivalent
Minimum of 5 years of sales experience required
Four‑year college degree preferred
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Worksite address
honolulu, HI, 96814, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.