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Medical Departures

Sales Patient Coordinator (High Value Cases)

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

Category: Health Care

Location:

Position:Sales Patient Coordinator (High Value Cases)

Company:Medical Departures Inc.

Department:Medical Team

USD 800 - 1,100 per month + Commission + Performance Bonuses

100% Remote — LATAM / APAC / EU

Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.

About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.

This is NOT short-cycle commodity sales.

This is:

Long follow-up cycles

Emotional trust-based selling

High-ticket consultation sales

Travel-readiness qualification

Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do

Big-Ticket Conversion (Primary Focus)

Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.

Execute structured follow-up sequences (minimum required touchpoints).

Handle objections around:

Price

Travel

Fear

Clinic credibility

Position treatment packages, brochures, and custom quotes professionally.

Drive patient commitment toward deposit and confirmed attendance.

Long-Cycle Follow-Up Discipline

Maintain consistent follow-up across sales cycles.

No lead left untouched.

Recycle dormant big-ticket leads strategically.

Avoid premature “Not Interested” tagging without qualification attempts.

Pre-Attendance Qualification

Before a booking is accepted as confirmed, you must validate:

Treatment intent

Financial readiness

Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Attendance Ownership

Proactively manage pre-VIP communication.

Confirm travel details, deposits, and readiness.

Reduce no-show rates.

Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

Maintain 95%+ CRM accuracy.

Track every stage:

Lead → Contact → Qualified → Booked → Attended

No ghosting, no abandoned big-ticket opportunities.

Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role.

You will be measured on:

Big-ticket conversion rate

Follow-up compliance

Booking quality

Attendance rate

Revenue generated

CRM accuracy

Top performers receive:

Priority access to high-value leads

Promotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Team Collaboration

Join coaching sessions, performance reviews, and weekly team syncs.

Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients worldwide access affordable, high-quality care.

Apply now help us build the world’s largest global medical marketplace.

Requirements

Who You Are:

>5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

Proven experience closing $3,000+ ticket deals

Comfortable handling long-cycle sales

Disciplined follow-up executor

Comfortable being audited on performance

Resilient under rejection and objections

Fluent English (written + verbal)

Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)

Comfortable working weekends (Saturday-Sunday) and flexible shifts

Reliable, organized, and proactive in a fully remote setup

Strongly Preferred

Medical / dental tourism experience

Experience selling packages or bundled services

Benefits

What We Offer:

Guarantee base: Fixed monthly salary paid in USD

Commission: 5% of all earned commissions

Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses

Incentives: Top performers win all-inclusive trips to global destinations

DetailsOriginally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

Ready for your next step?Apply on the official website
Apply on Himalayas ↗

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