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Job description
Location: Owings, MD
Department: New Unit Sales
Position Summary
Kelly Generator & Equipment is seeking a highly organized and customer-focused Sales Project Coordinator to support our New Unit Sales team. This position serves as the primary coordinator for commercial and industrial Generac generator sales projects after a customer purchase order has been received, ensuring projects move efficiently from order entry through delivery, startup, and closeout.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, enjoys working with multiple departments, and takes pride in delivering an exceptional customer experience.
Essential Responsibilities
Project Coordination
* Serve as the internal project coordinator after receipt of customer purchase orders.
* Act as the liaison between customers and Kelly Generator & Equipment throughout the project lifecycle.
* Coordinate project activities between Sales, Service, Purchasing, Logistics, Engineering, and Finance.
* Monitor project schedules and proactively communicate status updates to customers and internal stakeholders.
* Maintain accurate project documentation from project kickoff through completion.
Order Processing & Administration
* Process customer orders and verify order accuracy.
* Create and maintain project records within company systems.
* Manage purchase orders, proposals, pricing documentation, and project tracking.
* Coordinate customer credit applications, bonding documentation, and vendor requirements.
* Prepare and process project change orders.
* Maintain complete electronic project files and supporting documentation.
Project Execution
* Coordinate equipment releases and project scheduling.
* Order project-related materials once projects are released.
* Review and release tank drawings and customer submittals.
* Track customer approvals and ensure projects progress through required milestones.
* Coordinate generator startup scheduling with the Service Department.
* Assist in resolving project issues quickly while maintaining a positive customer experience.
Sales & Administrative Support
* Support the Sales Team with bid preparation, estimating assistance, and proposal coordination.
* Assist with expedited customer quotations when required.
* Maintain vendor applications and bid board registrations.
* Prepare recurring sales reports and project status updates.
* Provide administrative support to the Director of Sales and Sales Team.
* Cross-train with Purchasing and Logistics to support operational needs.
Qualifications
Required
* 2-5 years of experience in project coordination, sales support, customer service, project administration, or a related role.
* Associate degree or equivalent combination of education and experience.
* Strong organizational and time management skills with the ability to manage multiple priorities.
* Excellent verbal and written communication skills.
* High attention to detail and commitment to accuracy.
* Proficiency with Microsoft Office (Excel, Outlook, Word).
* Experience working with CRM, ERP, or project management software.
Preferred
* Experience supporting commercial construction, industrial equipment, electrical, mechanical, or generator sales.
* Knowledge of purchase orders, project schedules, submittals, and change order processes.
* Experience working in a fast-paced, customer-focused environment.
What You'll Bring
* Exceptional customer service skills
* Strong organizational abilities
* Effective communication and collaboration
* Critical thinking and problem-solving skills
* Ability to manage competing priorities
* Initiative and accountability
* A positive, team-first attitude
Success in This Role
You'll be successful when you:
* Keep projects moving efficiently from order entry through completion.
* Deliver timely, accurate communication to customers and internal teams.
* Maintain organized and accurate project documentation.
* Build strong relationships with customers and cross-functional teams.
* Help create a seamless project experience that reflects Kelly Generator & Equipment's commitment to quality and service.
If you're an organized professional who enjoys coordinating projects, supporting a high-performing sales team, and providing outstanding customer service, we'd love to hear from you.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.