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Job description
Location: Owings, MD
Department: New Unit Sales
Position Summary
Kelly Generator & Equipment is seeking a highly organized and customer-focused Sales Project Coordinator to support our New Unit Sales team. This position serves as the primary coordinator for commercial and industrial Generac generator sales projects after a customer purchase order has been received, ensuring projects move efficiently from order entry through delivery, startup, and closeout.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, enjoys working with multiple departments, and takes pride in delivering an exceptional customer experience.
Essential Responsibilities
Project Coordination
Serve as the internal project coordinator after receipt of customer purchase orders.
Act as the liaison between customers and Kelly Generator & Equipment throughout the project lifecycle.
Coordinate project activities between Sales, Service, Purchasing, Logistics, Engineering, and Finance.
Monitor project schedules and proactively communicate status updates to customers and internal stakeholders.
Maintain accurate project documentation from project kickoff through completion.
Order Processing & Administration
Process customer orders and verify order accuracy.
Create and maintain project records within company systems.
Manage purchase orders, proposals, pricing documentation, and project tracking.
Coordinate customer credit applications, bonding documentation, and vendor requirements.
Prepare and process project change orders.
Maintain complete electronic project files and supporting documentation.
Project Execution
Coordinate equipment releases and project scheduling.
Order project-related materials once projects are released.
Review and release tank drawings and customer submittals.
Track customer approvals and ensure projects progress through required milestones.
Coordinate generator startup scheduling with the Service Department.
Assist in resolving project issues quickly while maintaining a positive customer experience.
Sales & Administrative Support
Support the Sales Team with bid preparation, estimating assistance, and proposal coordination.
Assist with expedited customer quotations when required.
Maintain vendor applications and bid board registrations.
Prepare recurring sales reports and project status updates.
Provide administrative support to the Director of Sales and Sales Team.
Cross-train with Purchasing and Logistics to support operational needs.
Qualifications
Required
2-5 years of experience in project coordination, sales support, customer service, project administration, or a related role.
Associate degree or equivalent combination of education and experience.
Strong organizational and time management skills with the ability to manage multiple priorities.
Excellent verbal and written communication skills.
High attention to detail and commitment to accuracy.
Proficiency with Microsoft Office (Excel, Outlook, Word).
Experience working with CRM, ERP, or project management software.
Preferred
Experience supporting commercial construction, industrial equipment, electrical, mechanical, or generator sales.
Knowledge of purchase orders, project schedules, submittals, and change order processes.
Experience working in a fast-paced, customer-focused environment.
What You'll Bring
Exceptional customer service skills
Strong organizational abilities
Effective communication and collaboration
Critical thinking and problem-solving skills
Ability to manage competing priorities
Initiative and accountability
A positive, team-first attitude
Success in This Role
You'll be successful when you:
Keep projects moving efficiently from order entry through completion.
Deliver timely, accurate communication to customers and internal teams.
Maintain organized and accurate project documentation.
Build strong relationships with customers and cross-functional teams.
Help create a seamless project experience that reflects Kelly Generator & Equipment's commitment to quality and service.
If you're an organized professional who enjoys coordinating projects, supporting a high-performing sales team, and providing outstanding customer service, we'd love to hear from you.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.