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BTI Solutions

Sales Support / Account Manager

plano, TX

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About this opportunity

BTI Solutions lists this Sales Support / Account Manager opportunity in plano, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Sales Support / Account Manager AO

Position Overview:

We are seeking a detail-oriented and analytical Sales Analyst to join our team. The GVI Sales Analyst will play a crucial role in driving sales strategies by forecasting demand, providing sales support, analyzing sales data, monitoring sales bids, onboarding customers, and resolving issues related to sales orders. This position requires a strong understanding of market trends, customer behavior, and sales metrics to contribute to the overall growth and success of the organization and team.

Key Responsibilities:

1. Demand Forecasting:

o Analyze historical sales data, market trends, and customer inputs to forecast future demand accurately.

o Collaborate with cross-functional teams to refine forecasting models and improve accuracy.

o Support weekly forecasting and reporting to meet deliverables.

2. Sales Support:

o Assist the sales team with data-driven insights to support sales strategies and decision-making.

o Provide regular reports on sales performance, including key metrics and trends by customer.

o Assist in creating promotional offers by providing analytical insights

3. Sales Analytics:

o Develop and maintain historical sales results to track sales performance and KPIs by category and customer.

4. Sales Bids Monitoring:

o Assist by monitoring and tracking the progress of sales bids, ensuring timely submission and compliance with requirements from customers.

o Analyze bid performance and provide recommendations for future bids to internal teams.

5. Customer Onboarding:

o Support the onboarding process for new customers, ensuring a smooth transition and alignment with sales goals.

o Collaborate with cross-functional teams and customers to address any onboarding challenges.

6. Sales Order Issues:

o Identify and assist internal teams and customers as needed to resolve issues related to sales orders, including discrepancies, delays, and customer complaints.

o Work closely with the GVI Operations team to ensure timely resolutions and customer satisfaction are attained.

7. Collaboration with Internal Teams:

o Work with various groups across the organization, including Finance, Marketing, Accounting, Product Management, Sales, SEA SCM team, and HQ RPM team as needed.

o Support collaborative processes by managing and improving system-based tools.

8. Financial Planning Support:

o Support financial planning processes related to the sales team, including analysis, reporting, and data entry (monthly forecast cycle).

o Perform volume and revenue simulations of promotional costs and business impact.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Economics, or a related field preferred.

• 3+ years proven experience in sales analysis, demand forecasting, or a similar role.

• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau).

• Excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.

• Ability to work in a fast-paced environment and meet tight deadlines.

Preferred Qualifications:

• Experience in CRM software (e.g., Salesforce) and ERP systems.

• Knowledge of industry-specific sales processes and market trends.

• Advanced skills in statistical analysis and predictive modeling.

Pay Range: $47/hr ~$49/hr

Benefits: Medical, dental, and vision insurance; 401(k)

retirement plan; paid sick leave; life, accidental death & dismemberment

(AD&D), and long-term disability (LTD) insurance; and optional voluntary

life/AD&D coverage. Benefits are subject to eligibility and applicable plan

terms.

Why work at BTI?

We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

Worksite address

plano, TX, 75086, US

Who can apply

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