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Marcopolo Holidays

Sales Support Agent

Remote — United States (see country and timezone requirements)

Check who can apply and the requirements below before continuing.

Job description

This is a remote position.

Key Responsibilities

Communicate with clients in a professional and courteous manner.

Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail.

Collaborate with colleagues to ensure seamless service delivery.

Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.

Requirements

Skills & Expertise:

Bachelor’s degree or higher.

Comfort with CRM software and virtual client engagement tools.

Traits & Competencies:

Strong attention to detail and multitasking ability.

Excellent communication, interpersonal, and listening skills.

Flexibility to accommodate client schedules and time zone differences.

Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.

Problem-solving skills and resourcefulness in handling unexpected challenges.

Cultural sensitivity and a respect for diverse backgrounds and preferences.

Resilience and professionalism under pressure.

A team player with a collaborative mindset.

Preferred Experience:

Fluency in written and spoken English.

Originally posted on Himalayas

Who can apply

Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.

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