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Job description
Regular Full Time Full-Time
nNorth Brunswick, NJ, US
nSalary Range: $60,000.00 To $70,000.00 Annually
nSales Support Associate
nJoin Our Dynamic Team
nOverview
nParksite, a 100% employee-owned company, is seeking experienced Sales Support Associate. The Sales Support Associate plays a critical support-focused role by providing exceptional service to both internal teams and external customers. This position ensures smooth order processing, accurate data entry, timely issue resolution, and seamless coordination between inside and outside sales teams. The role is heavily centered on customer support, administrative assistance, and operational accuracy.
nWhy Join Our Team?
nnnBuild your career in a thriving industry
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nnGain hands-on experience supporting sales operations within the building materials and distribution industry.
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nnWork closely with inside and outside sales professionals, giving you exposure to multiple aspects of the sales process.
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nnDevelop transferable skills in customer service, order management, and cross-functional collaboration.
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nnComprehensive Benefits Package
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nn401(k) Program to secure your financial future
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nnCompany-Paid Life Insurance
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nnHealth, Dental, Vision, and Flexible Spending Insurance Plans
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nnPaid Holidays
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nnPaid Time Off (PTO)
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nnPositive Work Environment with supportive team members
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nnBonus Incentives for employee referrals
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nnProfessional Development
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nnOngoing learning through collaboration with experienced sales and operations professionals.
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nnOpportunities to strengthen communication, organizational, and problem-solving skills.
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n nWhat You’ll Do
nnnServe existing and potential customers through inbound call management, order processing, and support activities.
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nnUse active listening to understand customer needs and provide accurate product and service solutions.
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nnResolve customer issues by investigating concerns and partnering with supervisors when escalation is required.
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nnWork closely with inside and outside sales representatives to ensure strong account coverage and continuity.
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nnProvide administrative support including quotes, shipping coordination, email responses, and call coverage.
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nnAct as backup support for inside sales when team members are out.
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nnSupport Big Box vendors such as Home Depot and Lowe’s, primarily through EDI order processing.
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nnPrepare product samples and coordinate FedEx and other outbound shipments.
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nnMaintain accuracy and attention to detail in all order and support activities.
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n nWhat You Bring
nRequired Qualifications
nEducation & Experience
nnnHigh school diploma or equivalent required.
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nnExperience in customer service or administrative support role.
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nnExposure to office-based or sales-support environments.
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n nSkills & Abilities
nnnStrong customer service skills with professional phone and email etiquette.
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nnAbility to multitask effectively in a fast-paced environment.
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nnStrong organizational and time-management skills.
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nnSelf-starter mindset with the ability to work independently and as part of a team.
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n nPhysical Requirements
nnnAbility to sit or stand for extended periods in an office environment.
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nnAbility to lift and prepare small packages and product samples as needed.
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nnAbility to operate standard office equipment.
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n nPre-Employment Requirements
nnnAbility to pass pre-employment physical, drug screen, and background check
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nnAuthorization to work in the United States
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n nPreferred Qualifications
nnnPrevious customer service experience.
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nnInbound and outbound call experience.
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nnProficiency with Microsoft Office applications.
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nnAdministrative or sales support experience.
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nnExperience with ERP systems or EDI order processing.
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n nWork Environment
nnnOffice-based, team-oriented work setting.
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nnFrequent interaction with sales teams and customers via phone and email.
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nnFast-paced environment requiring strong attention to detail.
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nnCollaborative atmosphere with shared responsibilities.
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nnRegular use of computers, phones, and office systems.
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nnSupport-driven role with a strong emphasis on teamwork and reliability.
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n nAbout Our Companies
nParksite
nParksite is a premier sales, marketing, and distribution company serving the building industry with a focus on both interior and exterior products. We supply top fabricators and building material dealers with category-leading products for residential, commercial, and remodeling markets. Our unique marketplace niche is education. We identify products with distinctive applications and educate architects, builders, and designers on their value. This approach has made us an industry leader with each product line we represent. We combine marketing expertise and industry knowledge to create demand for our supplier business partners. We help build brands.
nAtlantic Plywood Corporation (APC)
nSince 1974, Atlantic Plywood Corporation has delivered the highest quality and best value to our customers. This philosophy has helped us grow into a regional industry leader, distributing a wide range of quality hardwood plywood and panel products throughout the Eastern United States. Our many satisfied customers know that Atlantic Plywood offers not only dependable products and services but also a convenient, cost-effective partnership that helps their business grow.
nCareer Growth Opportunities
nnnOpportunity to advance into inside sales, account management, or operations roles.
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nnBuild specialized knowledge of products, systems, and customer processes.
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nnDevelop a strong foundation for long-term career growth within the organization.
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nnGain exposure to large-scale customers and Big Box retail partnerships.
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nnBe part of a company that values internal development and long-term success.
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n nReady to Build Your Future with Us?
nJoin a team where your hard work is recognized and rewarded. As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part of an employee-owned company that invests in your success. We are Equal Opportunity Employers committed to building diverse and inclusive teams.
nHow to Apply
nIf you're ready to join a dynamic team in the wholesale building materials industry, we want to hear from you! Apply today and take the first step toward a rewarding career with growth potential.
nQualifications are a guide, not a checklist. If you think you can make an impact here, we want to hear your story.
nMonday - Friday
n8:00AM - 5:00PM
Worksite address
north brunswick, NJ, 08902, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.