About this opportunity
Kforce lists this Sales Support opportunity in frisco, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Responsibilities
Kforce has a client in Frisco, TX that is seeking a Sales Support.Responsibilities: Compliance workflows for payment programs, agreements, and EFINs for customers
Assist sales consultants with order errors and questions
Communicate with customers to assist with questions
Review incoming customer/EFIN submissions for completeness and accuracy
Verify EFIN status and preparer credentials against IRS and internal databases
Flag inconsistencies, fraud indicators, or policy violations for further investigation
Approve, deny, or escalate applications per risk guidelines and SLAs
Document decisions and maintain audit-ready records
Collaborate with fraud, compliance, and customer support teams on edge cases
Skills Associate's or Bachelor's degree preferred
2+ years of experience in a sales support or risk operations role
Familiarity with IRS e-file requirements and EFIN processes (or willingness to learn)
Comfortable working in high-volume, deadline-driven queues
Proficient in Microsoft Office Suite and Salesforce
Strong attention to detail and problem solving skills
Excellent communication skills, both written and verbal
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."
Worksite address
frisco, TX, 75034, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.