About this opportunity
Horizontal Talent lists this Salesforce Admin opportunity in denver, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
We’re looking for an experienced Salesforce Administrator to support a fast-paced enterprise account with a strong focus on Sales Cloud and Service Cloud administration. This role is ideal for someone who enjoys hands-on configuration, cross-functional collaboration, and helping shape scalable solutions that improve sales and service operations.
Responsibilities
Manage day-to-day Salesforce configuration across standard and custom objects, record types, page layouts, and related data model updates
Build, maintain, and optimize Flow-based automation, including scheduled, record-triggered, and screen flows, while helping phase out legacy automation where appropriate
Configure and support approval processes, including routing logic, approval steps, and notification settings
Administer core Sales Cloud functionality, including leads, accounts, contacts, opportunities, sales stages, validation rules, and pipeline support
Support quoting and product setup by maintaining products, price books, quotes, and related quote-to-close functionality
Maintain forecasting structures, quotas, and territory management tools to support accurate sales visibility and assignment
Manage lead routing, conversion mapping, and duplicate prevention tools to improve data quality and usability
Configure Service Cloud elements such as cases, console layouts, queues, Omni-Channel routing, knowledge, and entitlement processes
Collaborate with Salesforce engineers, architects, product partners, and delivery leads to align configuration with broader solution design
Translate business needs into actionable backlog items, support effort sizing, and assist with sprint planning and refinement
Troubleshoot production issues, communicate status clearly, and help implement fixes or workarounds as needed
Participate in release testing, deployment support, stakeholder demos, and occasional after-hours support for urgent issues
Support ongoing improvement efforts, including Salesforce Outlook integration activities and emerging AI-related proof-of-concept work
Skills
3+ years of hands-on Salesforce administration experience
At least 1 year supporting Sales Cloud and/or Service Cloud in a production environment
Strong understanding of Salesforce data structures, including objects, fields, relationships, record types, and layouts
Experience building and maintaining Flow automation and approval processes
Practical knowledge of lead, opportunity, case, and service console configuration
Working knowledge of Salesforce security and access concepts, including profiles, permission sets, role hierarchy, sharing rules, and org-wide settings
Comfort working in Scrum or Kanban environments with backlog grooming and story estimation
Ability to troubleshoot issues under pressure and communicate effectively with both technical and non-technical partners
Availability to work core hours aligned to Pacific Time and support occasional urgent issues outside normal hours
Certified Salesforce Administrator required
Preferred Skills
Platform Administrator II or Advanced Administrator certification
Sales Cloud Consultant certification
Service Cloud Consultant certification
Experience with Lightning Sync or Lightning for Outlook
Familiarity with Einstein features or Agentforce concepts
Experience supporting large, multi-team Salesforce programs
Exposure to hospitality, gaming, or similarly complex enterprise environments
Familiarity with DevOps or release management tools such as Gearset, Copado, Salesforce CLI, or change sets
Horizontal Talent is committed to creating an inclusive environment where diverse perspectives are valued and every team member has the opportunity to contribute and thrive. We welcome candidates from all backgrounds and encourage qualified applicants to apply.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Please apply through this online posting or by visiting our Job Board at Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $31 - $64 per hour based on qualifications and experience.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.