Job description
Job Summary
Newberry Group is seeking skilled Salesforce Business Analysts to support the analysis, documentation, and validation of business and system requirements for Salesforce implementations and enhancements at the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA).. This role works closely with senior analysts, developers, and stakeholders to ensure business needs are accurately captured and translated into functional solutions. This role also applies foundational analytical and technical knowledge to support system development, testing, and process improvement activities under general supervision.
Location
This is a full‑time Remote/Telecommute role. The applicant must be a U.S. citizen, reside in the United States and able to obtain a Public Trust clearance.
Duration
7‑Month Position, Possible Extension
Full-time benefits available
Responsibilities and Duties
Assist in gathering and documenting business and functional requirements through stakeholder interviews, workshops, and analysis
Support development of user stories, acceptance criteria, and functional specifications
Maintain requirements traceability and documentation repositories
Assist in translating business needs into Salesforce configurations under guidance
Support Salesforce implementations (e.g., Sales Cloud, Service Cloud) and document configurations, workflows, and business rules
Participate in meetings with stakeholders and technical teams; capture notes, action items, and follow-ups
Support communication and coordination between stakeholders and delivery teams
Participate in Agile ceremonies and assist with backlog management and task tracking
Ensure requirements are clearly documented and ready for development
Assist in creating test cases and scenarios and support system and user acceptance testing (UAT)
Document defects and support tracking through resolution
Develop and maintain process flows, requirement documents, user guides, and other documentation
Support preparation of reports, presentations, and status updates
Ensure documentation complies with organizational and federal standards
Identify opportunities for process improvement and support implementation efforts
Participate in lessons learned and continuous improvement initiatives
Basic Qualifications and Skills Required
Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field (or equivalent experience per GSA guidelines)
3+ years of experience in business analysis, IT support, or a related field
Understanding of business analysis principles and software development lifecycle (SDLC)
Knowledge of business analysis techniques and documentation practices
Familiarity with Agile methodologies (Scrum, Kanban)
Basic understanding of Salesforce platform concepts and navigation
Proficiency with requirements tracking tools (e.g., Jira, Azure DevOps)
Proficiency with Microsoft Office or similar productivity tools
Strong organizational, analytical, and communication skills
Ability to manage time effectively and work in a dynamic environment
Strong attention to detail and willingness to learn
Preferred Qualifications
Salesforce Administrator certification or currently pursuing certification
Familiarity with process modeling tools (e.g., Visio, Lucidchart)
Experience supporting federal programs or contracts
Experience working in Agile, hybrid, or distributed team environments
Who We Are…
Newberry Group is a performance-driven government services and solutions firm that provides security compliance, program governance, consulting, and customized solutions for public sector clients nationwide.
The strength of our company is a direct reflection of our highly skilled and talented workforce.
Benefits and Perks
In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more.
The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.