Job description
This posting is for SirsiDynix, Harris company. It is a part-time fully remote position in the US or Canada.
The Salesforce & CPQ Analyst (Part-Time) is responsible for supporting the administration, optimization, and ongoing enhancement of the Salesforce platform and Salesforce CPQ environment. This role focuses on maintaining system health, improving sales processes, and ensuring accurate configuration of products, pricing, and quoting capabilities.
The analyst collaborates with Sales, Product, and Operations teams to support pricing strategies, improve system usability, and ensure data integrity—while also helping modernize and document legacy configurations.
Key Responsibilities
1. Salesforce Administration & Optimization
Support day-to-day Salesforce administration, including:Objects, fields, reports, dashboards, and permissions (Lightning Experience)
Review Salesforce seasonal releases and help lead targeted modernization efforts (e.g., Workflow-to-Flow migrations)
Assist in driving adoption of Salesforce Lightning Experience and new platform capabilities
2. Salesforce Org Health & Governance
Support Salesforce org health initiatives, including:
Cleanup of unused fields, objects, reports, and dashboards
Periodic reviews of access controls and user permissions
Monitoring data storage, backups, and sandbox environments
Help ensure system performance, scalability, and data integrity
3. Salesforce CPQ Administration
Provide administrative support for Salesforce CPQ, including:
Product catalog and configurations
Price books and pricing structures
Bundles and configuration rules
Pricing rules and automation
Quote templates and document generation
Collaborate with Sales and Product Managers to ensure accurate pricing and packaging
4. Pricing & CPQ Enhancements
Assist with:
Pricing updates and maintenance
CPQ enhancements and feature improvements
Testing and validation of pricing changes
Troubleshoot CPQ-related issues and support resolution efforts
5. System Enhancements & Migrations
Support Salesforce system changes and future platform migrations, including:
Planning and coordination
Testing and validation
Data integrity checks
Documentation of updates and changes
6. Documentation & Knowledge Management
Help preserve and document institutional knowledge related to Salesforce and CPQ configurations, including:
Legacy setups and workflows
Complex product and pricing structures
Maintain system documentation for processes, configurations, and best practices
7. User Support & Training
Provide guidance, training, and best-practice recommendations to Salesforce and CPQ users
Support end-users with troubleshooting, issue resolution, and process improvement
Core Duties
Maintain and enhance Salesforce and CPQ configurations
Execute system updates, testing, and release activities
Monitor and improve system data quality and performance
Support product, pricing, and quoting processes
Document system architecture, workflows, and pricing logic
Collaborate cross-functionally to align Salesforce capabilities with business needs
Assist in continuous improvement initiatives across the Salesforce ecosystem
Required Qualifications
2+ years of Salesforce administration experience, including:Lightning configuration (objects, fields, reports, dashboards, permissions)
Working knowledge of Salesforce CPQ, including:Products, price books, bundles, pricing rules, and quote templates
Experience supporting Salesforce enhancements, releases, and migrations (e.g., Workflow-to-Flow transitions, feature adoption)
Understanding of Salesforce org health best practices:
Data cleanup
Security and access reviews
Sandbox and environment management
Strong analytical, testing, and troubleshooting skills with a focus on:
Data integrity
System reliability and performance
Strong communication and documentation skills with the ability to collaborate across teams
Preferred Qualifications
Salesforce Administrator Certification
Experience with:
Salesforce CPQ advanced features
Flow and automation tools
Background supporting:
SaaS or subscription-based businesses
Complex pricing models and product structures
Key Competencies
Detail-oriented with strong data accuracy focus
Analytical and problem-solving mindset
Ability to balance tactical support with strategic improvements
Strong collaboration across Sales, Product, and Operations
Ability to manage multiple priorities in a part-time capacity
Success Factors
Accurate and efficient CPQ configuration and pricing support
Improved Salesforce system performance and usability
Successful rollout of enhancements and migrations
Well-documented system processes and institutional knowledge
Positive user experience and adoption across stakeholders
Salary range: $30,000 - $45,000 USD per year.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.