Job description
Category: IT Services
Location:
The ability to build and maintain strong relationships remotely, establishing trust, influenced by being able to talk compellingly from experience implementing and maintaining Salesforce across a wide variety of industries and business sizes
Strong core Salesforce technical skills and a good level of knowledge of config, code, and when it’s best to use either
A good level of experience in three or more of the following: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, Field Service Lightning, CPQ, Einstein, Tableau, Mulesoft
A good level of practical knowledge of Continuous Integration
Experience with at least one Integration product: Mulesoft, Dell Boomi, Jitterbit, Talend, Informatica
Dedication, integrity, a passion for smashing targets and performing brilliantly, a desire to achieve, grow and learn
Can-do, proactive and positive attitude, driven to mentor and support others
The ability to manage yourself and your time effectively to achieve results
Requirements
Work directly with clients
Managing live, operational Salesforce environments
Promote best practice, innovative solutions to business-as-usual challenges o Deliver changes, enhancements, developments, fixes, and often, a backlog
Work directly with Salesforce Premier
Where your clients have Premier, you’ll designate work to Salesforce Premier and manage the delivery of this work
Raise tickets for Salesforce Premier, manage and report on their progress
Get involved in Dev Ops
Own (or assist with) release management across your client portfolio o Provide assistance as required outside of your client portfolio
Roadmapping and Success Metrics
Deliver against Success Metrics and roadmaps process for your clients
Work with MS Service Manager to ensure that regular Service Reviews are a success
Support the development of Managed Services
Contribute to the evolving proposition and processes
DetailsOriginally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.