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Job description
Key responsibilities
Lead and manage Datamatics Salesforce practice. Own the technical engagement and the ultimate success around all implementation projects, including Consulting, Implementations, Modernization Services, and Managed Services.
Lead complete lifecycle of service offerings like Pre-Sales / Transition / Service Delivery, including capabilities like Salesforce PDO and Integration Services.
Be a strategic business partner and influencer to grow our Salesforce business, scaling our ability to sell and deliver services around cloud enablement, migration, and transformation.
Responsible for designing, building solutions and providing required support to Sales / Pre-Sales teams across Salesforce Clouds including Sales Cloud, Service Cloud, Pardot (Marketing Cloud), Platform, Mulesoft, and Commerce Cloud.
Serve as a key partner to the sales team in helping to ensure customer success.
Study the existing services like processes, best practices and standardize the service offerings; strengthen and improve the maturity levels and make a strong practice.
Build new Salesforce capabilities, solutions, assets, accelerators, and team competencies by leveraging partnerships
Evangelize the technology and offerings — including Salesforce AI, Platform, Integration, and Product Development — to both internal/external stakeholders.
Focus on continuous improvement of service offerings. Work closely with Sales, Pre-Sales and the Service Delivery team.
Drive strategic account growth and be responsible for the delivery of all Salesforce-related services to prospects and clients.
Qualifications & Desired Skills
Experience:
Tech-savvy business leader with both technical depth and commercial acumen to drive growth, profitability, and innovation
18-22 years of core tech experience with a flair for Sales/pre-Sales/client interfacing role
Experience in leading large Salesforce projects including consulting, Implementations, ,modernization Services, and managed Services
A people-centric leader who can fosters collaboration
Experience across Salesforce platform; developing and delivering cutting edge solutions
Extensive experience of working with global clients with preference for customers from North America and Europe.
Proven relevant experience as a delivery head or practice head building capabilities and services
Good understanding of market trends in the tech space
Good interpersonal skills, Ability to work with other teams in collaboration
Strategic orientation
Creative with solutions
Ability to scale
Education :
Behavioral
Business Acumen
Strategic Orientation
Planning & result Orientation
Problem solving & Decision making
Communication & Interpersonal effectiveness
People management / Collaboration / Interpersonal skills
Technical
All Salesforce Platforms & Systems
Industry experience across Manufacturing, Healthcare, Hi-Tech & Financial Services
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.