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CMT Services, Inc.

Salesforce Release Manager

adelphi, MD

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About this opportunity

CMT Services, Inc. lists this Salesforce Release Manager opportunity in adelphi, Maryland. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Position Title: Salesforce Release Manager

Location: University of Maryland Global Campus, 3501 University Blvd. East, Adelphi, MD 20783

Period of Performance: 1 year, 40 hours per week (no overtime).

Position Summary

The Salesforce Release Manager supports and coordinates the release process across multiple Salesforce orgs. The Manager helps ensure that releases are delivered on time, within scope, and of high quality. The Manager collaborates with cross‑functional teams, including development, QA, and business stakeholders, to facilitate smooth and efficient release cycles across weekly, 3‑week, and project‑based releases. They assist with back‑promoting changes across lower‑level orgs to keep all environments in sync. The resource reports to the Sr. Salesforce Technical Architect.

Responsibilities

Develop solutions using Salesforce platform

Build and run custom demonstrations and deliver Proof of Concepts (POC) using Salesforce

Ensure the Salesforce.com technical design aligns to overall enterprise architecture and scales well

Develop and author technical business solutions, product presentations, and demonstrations

Work in cross‑functional teams with a solution‑focused mindset

Adhere to AccelerEd DevOps and change management process, including attendance at daily scrum meetings

Document processes, errors, and changes

Evaluate & install new Salesforce releases, including training and support

Maintain Service Cloud, including case management and omni‑channel

Manage Salesforce roles, profiles, sharing rules, advanced flows, and groups

Develop advanced flow‑based automation including screen flows, auto‑launched flows, and omni‑channel flows

Optimize Salesforce systems and products

Perform database maintenance tasks and diagnostic tests

Manage workforce planning, with direction by the AccelerEd team

Accommodate AccelerEd’s normal business operating hours of 8:00 am to 6:00 pm ET

Participate in 15‑day AccelerEd sprints with 2 days for planning, retrospective, and buffer time, and 13 working days to complete tasks

Complete 2 points per day per developer during sprints to track progress

Education & Experience

Bachelor’s degree in Computer Science, Information Technology, or related field (preferred)

3–5 years of experience in Salesforce release management, ideally across multiple Salesforce orgs

3–5 years of experience as a Salesforce Administrator or Developer

Hands‑on experience with CI/CD pipeline management, preferably with Copado or similar tools

Practical experience with Salesforce deployments (change sets, ANT migration, Salesforce DX)

Familiarity with SDLC and Agile methodologies (sprints, scrums, backlog management)

Solid understanding of Salesforce best practices and functionality

Required Qualifications

Salesforce Certified Administrator

Copado Fundamentals I certification (Fundamentals II preferred)

Preferred Qualifications

Salesforce Platform App Builder or Developer certification

Experience with project management tools (e.g., Jira, Trello, ADO)

Strong troubleshooting and problem‑solving skills during release cycles

Knowledge, Skills & Abilities

Working knowledge of Salesforce architecture (sandboxes, production, metadata management)

Experience with release automation and version control (Copado, Git, Jenkins, Bitbucket, SFDX)

Ability to manage competing priorities and deadlines with attention to detail

Strong collaboration and communication skills for cross‑functional teamwork

Proactive, organized, and committed to continuous improvement in release processes

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