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Job description
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
Salesforce Solutions Consultant – Financial Services
Location: Sterling, VA (Hybrid – 2-3 days onsite)
Duration: Direct Hire / Full-Time
Position Overview
Itero Group is seeking an experienced Salesforce Solutions Consultant with a strong background in Financial Services to join our team supporting enterprise clients. This role is ideal for a consultative professional who can partner with executive stakeholders, business leaders, and technical teams to drive CRM strategy and digital transformation initiatives leveraging the Salesforce platform.
The ideal candidate brings a blend of functional consulting expertise, Salesforce solution design experience, and industry knowledge across banking, wealth management, insurance, lending, or capital markets. This individual will play a key role in translating business objectives into scalable Salesforce solutions while serving as a trusted advisor throughout the engagement lifecycle.
Responsibilities
Serve as a trusted advisor to financial services clients throughout the project lifecycle.
Lead discovery sessions, requirements workshops, and stakeholder interviews.
Analyze current-state business processes and recommend Salesforce-based solutions.
Translate business objectives into functional and technical requirements.
Present recommendations and solution strategies to executive leadership and business stakeholders.
Solution Design
Design scalable Salesforce solutions utilizing platform best practices.
Develop user stories, process flows, functional specifications, and solution documentation.
Recommend and design solutions utilizing: Sales Cloud
Service Cloud
Data Cloud (preferred)
CRM Analytics (preferred)
Partner closely with Salesforce Architects and Developers throughout implementation efforts.
Apply industry knowledge to support business processes including: Client onboarding
Know Your Customer (KYC)
Anti-Money Laundering (AML)
Commercial Banking
Wealth Management
Lending and Capital Markets
Project Delivery
Participate in sprint planning, backlog refinement, solution reviews, and demonstrations.
Facilitate User Acceptance Testing (UAT).
Provide post-production optimization and continuous improvement recommendations.
Required Qualifications
5+ years of Salesforce consulting experience.
3+ years supporting Financial Services organizations.
Experience leading client-facing workshops and executive presentations.
Strong understanding of CRM strategy and customer journey design.
Experience working within highly regulated environments preferred.
Technical Skills
Required
Salesforce Service Cloud
Salesforce Flow Automation
Reports & Dashboards
Security Model
Profiles
Permission Sets
Preferred
Salesforce Data Cloud
CRM Analytics
Experience Cloud
OmniStudio
Marketing Cloud
MuleSoft
Required Skills
Strong client-facing consulting experience
Executive-level communication and presentation skills
Business requirements gathering
Business process mapping
Functional documentation
Change management
Workshop facilitation
Analytical problem-solving skills
Preferred Certifications
One or more of the following certifications is strongly preferred:
Salesforce Business Analyst
Salesforce Advanced Administrator
Salesforce Service Cloud Consultant
Salesforce Platform App Builder
Education
Bachelor's degree in one of the following preferred:
Information Systems
Business
Finance
Computer Science
Related discipline
What Success Looks Like
The successful candidate will demonstrate the ability to:
Build trusted relationships with executive stakeholders.
Design scalable Salesforce solutions aligned to business objectives.
Improve operational efficiency and customer experience.
Bridge business and technical teams throughout the implementation lifecycle.
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
Health & Wellness : Medical (BC-BS), dental, and vision plans to suit your needs.
Paid Time Off : Generous PTO, paid holidays, and increasing PTO based on years of service.
Retirement Savings : 401(k) plan with company match and auto-enrollment.
Company-Paid Coverage : Short-term and long-term disability, life insurance, and AD&D insurance.
Additional Options : Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
Perks : FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
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Worksite address
sterling, VA, 22170, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.