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Job description
Responsibilities
Lead end-to-end Salesforce Field Service implementations, including architecture design across Work Orders, Assets, Scheduling, Mobility, Inventory, and Technician Enablement.
Architect scalable, API-driven integrations between Salesforce and ERP, billing, CPQ/Revenue Cloud, asset systems, and middleware platforms (MuleSoft, Boomi, OIC), ensuring clear system-of-record alignment.
Define and govern technical architecture standards, including clean-core principles, data models, event-driven frameworks, integration sequencing, and DevOps strategy.
Drive pre-sales solutioning: lead RFP responses, architecture design, effort estimation, risk identification, assumption documentation, demos, and executive client presentations.
Provide strategic advisory to clients on Field Service operating models, workforce optimization, automation, AI-readiness, and enterprise service transformation roadmaps.
Lead and mentor distributed development and integration teams, establishing code quality standards, architecture review governance, and issue resolution frameworks.
Serve as escalation point for complex technical issues across integrations, performance optimization, and cross-system dependencies.
Stay current on Salesforce innovations (Field Service, Platform Events, Data Cloud, AI capabilities) and translate roadmap updates into practical, scalable client solutions.
Develop reusable accelerators, integration patterns, and solution frameworks to strengthen go-to-market differentiation and delivery efficiency.
Take full ownership of technical delivery outcomes — aligning business process design, architecture integrity, and long-term scalability.
Required skills/qualifications
Overall experience of 10+ years with a minimum of 4 years serving as a Subject Matter Expert/Leader for Salesforce Core or other capability technical implementations.
5+ years of Apex programming, triggers, controllers and classes
3+ years of Lightning Aura Component or LWC programming
Proven 2+ years of development team leadership experience
Experience estimating RFP/pursuits and documenting assumptions that underpin the estimate
Strong experience developing components/applications using Lightning Framework
Solid experience using standard salesforce APIs (REST, Bulk, Streaming);
Excellent knowledge of Salesforce ecosystem
Experience using Salesforce data tools;
Strong understanding of Salesforce SDLC.
Good to have:
Software architecture design using object-oriented and modularity principles;
Experience with working on complex functional software projects that require a deep understanding of the application logic and dependencies;
Technical documentation writing skills;
Design patterns knowledge and experience;
Basic knowledge of project management;
Experience with interviewing and on-boarding of engineers;
Experience managing geographically distributed teams.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.