Job description
Requirements
0–1 year of professional experience.
Fresh graduates are encouraged to apply.
Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Business Management, Marketing, Engineering, or a related field.
Basic understanding of sales, customer service, subscriptions, contracts, products, pricing, or Order-to-Cash processes.
Academic, internship, or practical exposure to SAP, CRM applications, ERP systems, e-commerce platforms, or subscription-management systems would be considered an advantage.
Basic knowledge of sales orders, customer master data, products, pricing, contracts, renewals, cancellations, or fulfilment would be beneficial.
Interest in subscription-based business models and customer-lifecycle management.
Strong analytical, communication, and problem-solving capabilities.
Ability to gather business requirements and document business processes clearly.
Basic understanding of integration concepts, APIs, data flows, or system interfaces would be considered an advantage.
Exposure to SAP S/4HANA, SAP CRM, SAP BRIM, SAP Sales Cloud, or SAP Learning Hub would be beneficial.
Basic awareness of Agile methodologies and tools such as Jira and Confluence.
Strong customer orientation.
Ability to communicate with both business and technical stakeholders.
Business proficiency in English.
Strong written and verbal communication skills.
Ability to organise assigned deliverables, learning activities, priorities, and deadlines under appropriate guidance.
Willingness to undertake structured SAP Subscription Order Management training and certification.
Responsibilities
Participate in SAP Subscription Order Management implementation, support, testing, and enhancement activities.
Develop knowledge of subscription orders, subscription contracts, product configuration, pricing, renewals, cancellations, and contract changes.
Assist senior consultants in gathering and documenting subscription-order and contract-management requirements.
Support the analysis of new subscriptions, upgrades, downgrades, renewals, extensions, suspensions, resumptions, and cancellations.
Assist with the configuration and validation of transaction types, item categories, business roles, partner determination, status profiles, and date rules.
Support product, customer, contract, pricing, and master-data validation.
Assist in analysing the flow of subscription orders and contracts into charging, billing, invoicing, fulfilment, and financial systems.
Support integration activities between SAP Subscription Order Management, SAP Convergent Charging, SAP Convergent Invoicing, SAP FI-CA, and SAP S/4HANA.
Participate in Fit-to-Standard workshops, requirement-gathering sessions, process-design discussions, and solution demonstrations.
Support unit testing, system integration testing, regression testing, and User Acceptance Testing.
Prepare business scenarios, test cases, expected results, test evidence, defect reports, and user documentation.
Assist in investigating order-processing errors, contract inconsistencies, pricing issues, failed integrations, and incorrect status transitions.
Collaborate with business analysts, charging consultants, billing consultants, FI-CA consultants, developers, and integration specialists.
Prepare process flows, functional specifications, configuration records, training materials, and operational-support documentation.
Participate in Agile ceremonies and maintain assigned user stories, activities, and defects in Jira or similar tools.
Complete assigned SAP Subscription Order Management learning paths, capability assessments, and certification objectives.
Contribute to internal subscription-management templates, demonstrations, knowledge articles, and continuous-improvement initiatives.
Originally posted on Himalayas
Who can apply
The source lists worldwide eligibility. Accepted UTC offsets: UTC-11, UTC-10, UTC-9.5, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC-4, UTC-3.5, UTC-3, UTC-2, UTC-1, UTC+0, UTC+1, UTC+2, UTC+3, UTC+3.5, UTC+4, UTC+4.5, UTC+5, UTC+5.5, UTC+5.75, UTC+6, UTC+6.5, UTC+7, UTC+8, UTC+8.75, UTC+9, UTC+9.5, UTC+10, UTC+10.5, UTC+11, UTC+12, UTC+12.75, UTC+13, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.