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EY

SAP IS-U Customer Service Transformation Lead

dallas, TX

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About this opportunity

EY lists this SAP IS-U Customer Service Transformation Lead opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

EY is seeking an SAP IS-U Customer Service Manager to lead end-to-end SAP IS-U customer service design and delivery for utility transformations in the US. You will own the customer service workstreams, define target service models, translate requirements into scalable SAP IS-U solutions, and coordinate across business, technical, and vendor teams to ensure solution quality and operational readiness.

You will guide cross-functional teams, define integration with Billing, FI-CA, and CRM platforms,

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Worksite address

dallas, TX, 75215, US

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