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Job description
Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
Join to apply for the Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Days (Non-Exempt) (Non-Union) role at Keck Medicine of USC .
The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception. Responsibilities include answering phones, registering new patients, reviewing referrals, insurance verification, and working with all physicians in the department.
The Scheduler is the first point of contact for patients, ensuring a positive customer service experience. Duties include greeting patients, scheduling appointments, confirming details, and handling patient inquiries.
Essential Duties
Serve as the main point of contact for patients and families
Greet and check in patients, schedule appointments
Confirm appointment details with patients
Act as an advocate for patients and the health center
Answer calls professionally and direct as needed
Maintain electronic worklists and handle patient requests
Provide benefit and eligibility information
Follow policies and procedures
Perform care coordination duties as assigned
Other duties as assigned
Required Qualifications
High school diploma or equivalent
Understanding of medical terminology
Ability to interview patients and interact with staff
Preferred Qualifications
One year of customer service experience, preferably in a medical setting
Required Licenses/Certifications
Fire Life Safety Training (LA City) within 30 days of hire
The hourly rate range is $17.50 - $27.01. Compensation factors include experience, education, skills, and organizational considerations.
Additional Information
Seniority level: Entry level
Employment type: Full-time
Job function: Healthcare Provider
Industries: Hospitals and Healthcare
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Worksite address
las vegas, NV, 89105, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.