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Job description
Overview
When you join Piedmont, you’re not just changing your work environment. We open doors to real change in the lives we touch — especially yours. We’re committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity creates. Together, we’re doing big things. One employee, one team, and one community at a time.
Piedmont is a place where your work truly matters—and where you’re supported to do your best every day. We offer a collaborative culture, innovative resources, and leadership that is genuinely invested in your growth. With competitive benefits, wellness programs, and opportunities for advancement, you’ll have what you need to thrive now and build a strong future.
Responsibilities
Supports patient access by serving as a greeter, operator or general scheduler. Serves as a greeter in the practice and/or answers the main telephone line for the practice location. Effectively greets customers and/or answers the telephone providing a positive first impression of PHI. Addresses callers' questions immediately, as appropriate. Triages calls to the appropriate PHI person. Schedules clinic appointments and ancillary procedures. May serve a scheduling role in check-out or the Call Center. Provides coverage for other Front Office positions as requested by the supervisor or manager. Demonstrates outstanding customer service.
Qualifications
Education
H.S. Diploma or General Education Degree (GED) Required
Work Experience
1 year of experience as a customer service representative, scheduler, or closely related position is , preferably in the healthcare industry Required
Telephone, scheduling and physician practice experience Preferred
NextGen experience Preferred
Licenses and Certifications
None Required
Business Unit : Company Name
Piedmont Heart Institute Physicians
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Worksite address
fayetteville, GA, 30215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.