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DISHER

Scheduler/Service Coordinator

grand rapids, MI

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Job description

Scheduler – Walker, MIDISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler/Service Coordinator to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers — this role is for you.What it's like to work here:This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one.What you will get to do:Schedule service technicians for customersTrack the status of appointmentsResolving scheduling conflictsProvide excellent customer serviceMaintain accurate records of servicesAllocating staff and equipment to ensure services are delivered efficiently and effectivelyWhat will make you successful:High attention to detail and strong organizational skillsStrong time management abilitiesProblem-solving skills and proactive communicationGeneral computer skillsAt least 2–3 years of experience in schedulingPreferred industry experienceHigh school diploma or GED preferredAbility to thrive in a small, close-knit, and friendly team environment

Worksite address

grand rapids, MI, 49544, US

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