About this opportunity
Green Key Resources lists this Scheduling Supervisor opportunity in new york city (queens), New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
JOB DUTIES /KNOWLEDGE
Arrange/organize schedules for clients and patients in line with healthcare plans, needs of the patient, and availability of the healthcare professional that will care for the patient.
Create daily schedules for home care nurses & therapist
File patient information, answer telephone calls
Maintain and update all computerized appointment schedules on a regular basis
Address all client questions and issues completely and efficiently
Run reports to monitor field staff productivity, missed visits, schedule, etc.
Data enters clinical notes into EMR for visits performed by clinical vendors
Train and Manage scheduling coordinators
Tracks submission of all paper documentation from field staff and informs Clinical Manager if not received within prescribed time frame
Scans incoming paper documentation into the patients record.
Communicates effectively to other professionals within the agency and the patient’s physician and vendors
Treats patients with dignity and respect and maintains a non-discrimination policy
Collaborates with clinical and business staff, other agency departments and outside agencies to assist in achieving agency goals
Assists in the performance of aide Exception Audits and resolution of Conflict Reports as directed by the Administrator.
Adheres to the agency’s Code of Conduct
Performs other related duties as assigned.
QUALIFICATIONS
High School graduate
Minimum of 5 years of scheduling experience in a Certified Home Health Agency (CHHA), specifically scheduling nurses and therapists .
HCHB experienced preferred
Supervising experience preferred
Proficient in Microsoft Word and Excel
Excellent verbal and written communication skills
Job Type: Full-time
Ability to Commute:
Flushing, NY 11354 (Required)
Work Location: In person
Monday- Friday
Pay: $62,400.00 - $72,800.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.