About this opportunity
Palmer Addiction Recovery Services lists this School-Based Case Manager II - Bilingual opportunity in sand springs, Oklahoma. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Bi-Lingual Case Manager II
Palmer is seeking an experienced, compassionate, and motivated Bi-lingual Case Manager II to provide high-quality, client centered services to adolescents, caregivers, and adults experiencing co-occurring mental health and substance use disorders in an outpatient setting. The ideal candidate will possess strong case management, communication, and organizational skills, along with working knowledge of addiction, recovery, and community resources.
The Case Manager II will empower consumers to identify and achieve self-determined recovery goals by providing comprehensive case management services, including assessment of biopsychosocial needs, care coordination, referrals, linkage to community resources, advocacy, monitoring, and ongoing support throughout treatment. The position emphasizes a collaborative, strength-based approach that prompts recovery, wellness, and improved quality of life.
The successful candidate will demonstrate professionalism, culture competence, trauma informed care, and a commitment to supporting individuals and families throughout the recovery process while maintaining compliance with OKMHSAS, CCBHC, and agency standards.
Responsibilities include verifying that the NPI (National Provider Identifier) remains active and in good standing with NPPES; confirming that the Provider Number for Medicaid billing is valid and current with OHCA; aligning all work practices with Palmer's mission, goals, and core values; maintaining strict confidentiality in accordance with Palmer policies, State of Oklahoma regulations, and all applicable federal laws; completing Relias training (The Use of Telehealth in Clinical Practice) and signing the Telehealth (ICT) Policy and Procedure Acknowledgement prior to using telehealth with consumers; staying informed of updates and changes to HIPAA, ODMHSAS, CCBHC, 42 CFR, and CARF standards; complying with all ODMHSAS/CCBHC Case Management requirements and standards; ensuring that all record documentation is complete, accurate, and accessible only to authorized personnel; assisting with internal chart audits and external accreditation reviews as needed for ODMHSAS and CARF; communicating promptly with the Outpatient Administrative & Clinical Director regarding staff concerns, confidentiality breaches, and critical incident reports; demonstrating professionalism and ethical conduct at all times, including behavior on social media platforms; following Palmer's Employee Handbook policies regarding dress code, workplace behavior, and conduct expectations; completing all required in-service trainings assigned through Relias by HR and/or the Outpatient Administrative & Clinical Director; actively participating in monthly all-staff meetings and case management staffing; developing and maintaining Family Care Plans for pregnant clients and families requiring additional support; providing consumers with appropriate linkage, referrals, follow-up, monitoring, and advocacy for community-based resources; initiating intakes in both EMR systems: Cantata Health Solutions for ODMHSAS clients and GoHealth for Medicaid clients entering into a CCBHC; completing 12 hours of continuing education (CEUs), including 3 hours in Ethics and 9 hours in Co-Occurring, and paying the $15.00 recertification fee to the State of Oklahoma by June 1 of each fiscal year to maintain certification; and performing additional duties as assigned by the Outpatient Administrative & Clinical Director in support of the outpatient department.
This job description is not designed to contain a comprehensive list of activities, duties, and responsibilities that are required of the employee in this position. Responsibilities and requirements may change at any time with or without notice.
Requirements include current Behavioral Case Manager II certification through ODMHSAS, current Oklahoma Driver's License and acceptable Motor Vehicle Record (MVR), ASAM PPC-2R training completed by an ODMHSAS-certified trainer within the past five years, ability to develop and maintain collaborative relationships with a variety of referral sources, excellent verbal and written communication skills, advanced interpersonal skills, strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, bilingual proficiency in English and Spanish preferred, previous experience working in addiction recovery services preferred, and previous experience working with adults and adolescents preferred.
Physical requirements include ability to lift 30 pounds, sit for up to 8 hours/day, view computer screen for up to 8 hours/day, and job requires twisting, lifting, standing, sitting, walking, stretching, kneeling, bending, and squatting.
Worksite address
sand springs, OK, 74063, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.