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Job description
Noninstructional/Support - Position
Job Number
Start Date
Open Date 07/22/2026
Closing Date
? Determines the customer?s individual need; provides information to parents and prospective students. Refer students to aid advisors or appropriate department.
? Responsible for managing the financial records related to student financial aid programs, ensuring accurate accounting of funds, compliance with federal and state regulations.
? Provide financial data to support decision-making within the student financial aid office, including tasks like verifying student eligibility processing aid disbursements, reconciling accounts.
? Interacts daily with students face to face, via telephone, email and text. Communicates effectively, both verbally and in writing. Summarizes conversations to student file for future reference. Sends mass email notifications. Initiates phone calls to collect required aid documentation and payments. Empowers our students to utilize online services, portals and web pages.
? Assist students with financial aid questions at different stages of the process. Explains aid programs, application procedures, eligibility criteria, why specific documents are requested, how to electronically accept awards, how to use remaining funds for textbooks.
? Responds to student account-related questions regarding statements, payment options, payment deadlines, tuition rates, and 1098T tax forms.
? Receipts incoming monies including tuition and invoice payments, tax revenue, and departmental deposits. Authorizes bookstore charges for students who have sponsors or excess financial aid.
? Handles confidential material and communications; adheres to FERPA. Records financial aid documents into the student files for verification and packaging review.
? Familiar with collection laws. Understands processes for delinquent accounts, mails past due bills and collection notices, monitors accounts in collections, posts agency payments, prepares documentation for affidavits.
? Prepares itemized invoices for use of college services, facilities, workforce development, apprenticeship
? programs and dual enrollment education. Keeps appropriate records and ensures payments are received in a timely manner.
? Calculates tuition/fee costs by program for publication on various websites. Updates Student Financial Services webpage annually.
? Sorts mail, data entry, filing, scanning, and accurate record keeping.
? Account for general operating and capital funds. Maintain the general ledger
? Account for other funds and programs
? Provide consultation and assistance regarding specific matters within identified area of expertise Prepare required reports. This does not include reports for the Board.
? Monitor expenditures and adjust school/department budgets as needed
Job Description View Attachment
Additional Job Information
RE-ADVERTISEMENT: OPEN UNTIL FILLED If applicants applied during the original advertising period, they are not required to reapply.
Salary: From 18.68
Salary: To 0.00
Temporary No
# of Jobs 1
Worksite address
tallahassee, FL, 32318, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.