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Brilliant Earth

Scottsdale Luxury Showroom Lead — Customer Experience

scottsdale, AZ

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About this opportunity

Brilliant Earth lists this Scottsdale Luxury Showroom Lead — Customer Experience opportunity in scottsdale, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Brilliant Earth is seeking a dedicated Assistant Store Manager in Scottsdale to lead a Customer Experience team of Concierges and Jewelry Consultants. You will drive sales targets and CX KPIs while delivering personalized luxury service in our Scottsdale showroom.

The role is full-time, in-person, with a compensation budget of $55,000–$60,000 and a Sunday-to-Thursday schedule. You will foster collaboration, schedules, and continuous improvement across departments.

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Worksite address

scottsdale, AZ, 85261, US

Who can apply

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