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Seasonal Assistant Lead

burlington, WI

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Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Establish department performance goals and empower associates to meet or exceed targets through teamwork Develop adequate scheduling to manage customer volume Train and develop associates on their job performance and participate in the performance appraisal process Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; Inform customers of produce specials and offer product samples to help customers discover new items Review/inspect products for quality and freshness and take appropriate action Create and execute sales promotions in partnership with store management Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department Prepare and submit seasonal critiques for the sales and merchandising supervisor Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO) Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud Adhere to all local, state and federal laws, and company guidelines Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Current food handlers permit once employed High School Diploma or GED Any management experience Any produce/retail experience Second language (speaking, reading and/or writing)

Worksite address

burlington, WI, 53105, US

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