About this opportunity
The Kroger Co. lists this Seasonal Assistant Lead opportunity in pagosa spgs, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.
Establish department performance goals and empower associates to meet or exceed targets through teamwork
Develop adequate scheduling to manage customer volume
Train and develop associates on their job performance and participate in the performance appraisal process
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; Inform customers of produce specials and offer product samples to help customers discover new items
Review/inspect products for quality and freshness and take appropriate action
Create and execute sales promotions in partnership with store management
Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department
Prepare and submit seasonal critiques for the sales and merchandising supervisor
Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents
Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
Adhere to all local, state and federal laws, and company guidelines
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Current food handlers permit once employed
High School Diploma or GED
Any management experience
Any produce/retail experience
Second language (speaking, reading and/or writing)
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.