About this opportunity
POP MART lists this Seasonal Brand Ambassador opportunity in new york city (manhattan), New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
\"Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.
Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.\"
Position: Seasonal Brand Ambassador
Location: Manhattan
Department: Retail
Hourly: $17.00
Opportunity Overview
Brand Ambassadors are energetic, guest‑obsessed team members who thrive in high‑traffic, high‑emotion environments. This hybrid role ensures visitors have a great experience. You’ll guide guests through the exhibit, animate the world of SKULLPANDA, support exclusive product sales, and ensure every visitor leaves with a memorable experience.
This is a temporary, seasonal role ideal for individuals with backgrounds in retail, hospitality, entertainment, or experiential environments.
What You Will Do
Guest & Experience
Welcome guests with warmth, enthusiasm, and brand-appropriate energy
Bring the SKULLPANDA universe to life through scripted moments, playful interactions, and spontaneous engagement
Guide guests through immersive rooms, installations, and photo moments
Deliver light performance elements including scripted lines, character-inspired interactions, and guided moments
Support interactive stations, giveaways, and event-based activations
Assist with special events, VIP previews, and media activations
Act as a subject-matter expert on POP MART IP — SKULLPANDA
Provide product recommendations and help guests make informed purchase decisions
Operations & Retail
Manage visitor reception, ticket verification and redemption, and crowd flow
Monitor traffic, assist with capacity management, and issue safety reminders when needed
Inspect and maintain exhibits, installations, and on-site facilities to ensure a clean, safe environment
Operate POS systems to complete transactions accurately and efficiently
Support exclusive merchandise launches, drops, and pop-up store operations
Handle ticket gift distribution and inventory management
Conduct routine equipment checks, report issues promptly, and assist with unexpected situations
What You Bring
Customer-facing experience in retail, hospitality, entertainment, or events
Confident engaging guests in fast-paced, high-energy environments
Strong communicator who connects naturally with diverse audiences
Genuine interest in POP MART, designer toys, art culture, or immersive experiences
Physically able to stand/walk 4–6 hours and lift up to 40–50 lbs
18+ years old
Available evenings, weekends, and holidays for the full exhibit period
Bonus Points
Background in large-scale events, exhibitions, or pop-up retail
Experience in visitor reception or crowd management
Performance, acting, or interactive entertainment experience
Multilingual
What We Offer
Competitive hourly rate (in accordance with applicable minimum wage laws)
Fun, creative, high-energy work environment
Hands-on experience in experiential retail and live events
Employee recognition programs
Exclusive access to a landmark POP MART exhibit
*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Physical Requirements
Frequently lift, carry, push, or move merchandise weighing up to 50 pounds.
Stand and walk continuously for extended periods, typically 6–8 hours per shift.
Frequently bend, kneel, squat, reach overhead, and climb ladders or step stools safely.
Perform repetitive tasks such as stocking merchandise, unpacking shipments, pricing products, and organizing inventory.
Work efficiently in a fast-paced retail environment while managing multiple priorities.
Operate standard retail equipment and stockroom tools, including handheld scanners, box cutters, and ladders.
Work in varying environments including the sales floor, stockroom, and receiving areas.
Pay Range Details
The hourly pay rate for this position is $17.00 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.
Equal Employment Opportunity
POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.
Reasonable Accommodation
Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing .
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.