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The UPS Store

Seasonal Shipping Clerk

holbrook, NY

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Job description

Seasonal Shipping ClerkThe Seasonal Shipping Clerk will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by expertly boxing and packaging the customer's product, receiving and processing packages for courier shipment, providing telephone support to customers, and operating point-of-sale devices to complete the customer's transaction. The Shipping Clerk expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous shipping experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Shipping Clerk must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.ResponsibilitiesDelivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's shipping needs and offers viable solutionsHelps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficientlyTakes action to learn all product and service offerings, alternative solutions, and industry trendsProvides prompt, efficient shipping expertiseProvides completed documentation for shippingAnswers phones courteously and provides accurate, detailed informationHelps with other Center functions as needed, such as faxing, copying, laminating, and bindingMaintains a clean and safe working environmentPerforms other duties as assignedQualificationsHigh school diploma or GED requiredShipping experience desiredAble to help customers with boxing and packaging their materialsGood communication and people skillsOutstanding phone skillsStrong computer skills, including Microsoft Office and Adobe SuitesStrong verbal and written communication skills, including spelling and mathAble to operate a wide variety of business equipmentPrompt, reliable, and responsibleAble to lift 40+ poundsWilling and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods

Worksite address

holbrook, NY, 11741, US

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