About this opportunity
UMass Memorial Health lists this Secretary Medical Admin, Sr. (Northbridge Pediatrics) - 24 hours, days opportunity in northbridge, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Medical Administrative SecretaryAre you an organized, friendly, and compassionate professional who enjoys working with children and families? We are seeking a Medical Administrative Secretary to join our brand-new pediatric office in Northbridge, MA. This is an exciting opportunity to help shape a welcoming and efficient environment from the ground up while supporting a growing pediatric practice dedicated to exceptional patient care.Schedule:Monday 10:30am - 7pmThursday 7:45am - 4:15pmFriday 8:30am - 5pmII. Major ResponsibilitiesPatient Scheduling, Registration, and CoordinationSchedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.Assists with new patient intake, including collecting demographic and insurance information.Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.Communication and Customer ServiceAnswers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.Serves as liaison between patients, families, and caregivers to promote timely and effective communication.Escorts patients to examination rooms and chaperones examinations as required.Documentation, Transcription, and CorrespondenceTranscribes medical reports from dictation and produces correspondence, reports, memos, and other documents.Proofreads and edits materials for grammar, spelling, format, and style.Composes or prepares standard letters and forms for review.Prepares, updates, and maintains patient charts, records, and other documentation in accordance with organization standards and HIPAA regulations.Meeting, Program, and Faculty SupportArranges and coordinates internal and external meetings; prepares and distributes agendas; records and distributes minutes.Makes travel arrangements for conferences, meetings, and other events.May coordinate residency, fellowship, clerkship, or other educational programs, including schedules, requirements, and related documentation, as assigned.Billing and Financial ProcessingCollects patient copayments, processes payments, and maintains records for daily deposits.Performs on-site charge entry for submission to billing.Office and Administrative OperationsPrepares and processes routine administrative paperwork, such as expense/purchase requisitions, and time sheets, ensuring timely submission.Maintains confidential files and records for medical and administrative purposes; coordinates retrieval of records as needed.Monitors office supply inventory and ensures basic maintenance of office equipment.Coordinates medical office activities, including training, scheduling work for assigned staff, providing guidance on policies and procedures, recommending process improvements, and monitoring performance.All responsibilities are essential job functions.III. Position QualificationsLicense/Certification/Education: Required: 1. High School diploma or equivalent.Preferred: 1. Completion of a medical secretary, medical assistant, or related vocational training program.Experience/Skills: Required: 1. 2 years of experience in a medical office or healthcare setting. 2. Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. 3. Strong organizational, communication, and customer service skills. 4. Ability to maintain confidentiality of patient and organizational information. 5. Demonstrated ability to manage multiple priorities in a fast-paced environment.Preferred: 1. Previous experience providing administrative support in an academic medical office. 2. Familiarity with medical terminology, insurance authorization processes, and clinical workflows.Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We're striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Worksite address
northbridge, MA, 01534, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.