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Job description
Umass Memorial Health CaregiverExceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.Performs secretarial and administrative support services for assigned physicians/faculty/medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff.Major responsibilities include coordinating medical office activities and staff, transcribing medical reports for physicians from dictation, producing correspondence, reports, memos, etc. from dictation drafts, proofreading/editing manuscripts, grant applications, academic and professional papers, and other material for appropriate grammar, spelling, format and style. May attend meetings in capacity of recording secretary, distribute meeting agenda and minutes, serve as coordinator of divisional residency, fellowship, clerkship, and/or graduate or undergraduate education programs, compose standard form letters for physicians' response to routine inquiries and procedures, arrange meetings and activities for faculty, schedule and coordinate patient visits, medical procedures for both inpatients and outpatients, greet visitors and/or patients, receive and address patient-care related phone calls, identify problem related priorities, respond to emergency needs, issue and verify patients' managed care referrals, register patients for each patient visit, verify patient's insurance coverage and eligibility, escort patients to examination rooms, collect co-payments from patients, perform on-site charge entry processes, batch daily encounter forms, process standard and non-standard business office administrative paperwork, provide guidance to departmental personnel in medical office and UMMHC administrative policies and procedures, set up and maintain confidential, sensitive files and records, ensure adequate inventory of office supplies and basic maintenance of office equipment, coordinate basic set up and maintenance of office personal computers and associated equipment, participate in performance improvement initiatives, and ensure compliance with health and safety requirements and with regulatory agencies.All responsibilities are essential job functions.Position qualifications include a high school diploma, 6-12 months additional specialized medical secretarial/medical office training, 2-3 years of medical secretarial/administrative support experience, and proficiency in word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Worksite address
worcester, MA, 01602, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.