About this opportunity
University of Miami lists this Clinical Business Operations Representative 1 Full Time Bascom Palmer Eye Institute (Miami, FL) opportunity in miami, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Clinical Business Operations Representative 1The University of Miami, Bascom Palmer Eye Institute has a full time opportunity for a Clinical Business Operations Representative 1, Nursing Unit, in Miami, Florida.The Clinical Business Operations Representative 1 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 1 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.Core Job FunctionsAssists the department in managing expectations surrounding pre and post patient care.Obtains or reviews all patient demographic information, insurance information and referral numbers.Reviews clinical records for completeness including authorization, signatures, missing data and other patient information.Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.Provides coverage for responsibilities of co-workers when assigned or as need arises.Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.Maintains confidentiality of all information.Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.Core QualificationsEducation: High School Diploma or equivalent/relevant experience, certification or license Experience: No previous experience requiredKnowledge, Skills and Attitudes:Ability to accurately prepare and maintain records, files, reports and correspondenceAbility to communicate effectively in both oral and written formAbility to recognize, analyze and solve a variety of problemsAbility to process and handle confidential information with discretionProficiency in computer software (i.e. Microsoft Office)The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Worksite address
miami, FL, 33101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.