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The Sagamore Resort

Security Agent

bolton landing, NY

Check who can apply and the requirements below before continuing.

About this opportunity

The Sagamore Resort lists this Security Agent opportunity in bolton landing, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Security Agent

A Security Agent at The Sagamore Resort is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and property. This role requires a professional presence, strong guest service skills, and the ability to respond calmly and effectively to a variety of situations while upholding the resort’s standards of excellence, discretion, and hospitality.

Essential Duties & Responsibilities:

Provide a visible security presence throughout the resort property, including patrols of buildings, grounds, parking areas, and docks

Greet and assist guests in a courteous, professional manner while maintaining security awareness

Monitor and control access to resort facilities as required

Respond promptly to incidents, emergencies, alarms, and guest or employee concerns

Complete detailed incident reports, daily logs, and other documentation accurately and in a timely manner

Enforce resort policies and procedures while maintaining a calm and respectful approach

Coordinate with resort departments to support special events, VIP arrivals, and large guest functions

Assist with lost and found procedures and documentation

Monitor surveillance systems and report suspicious or unsafe activity

Provide first response assistance when necessary and contact emergency services as appropriate

Maintain confidentiality and exercise sound judgment at all times

Qualifications

High school diploma or equivalent required

NYS Guard Card (preferred)

Prior security, hospitality, or customer service experience (preferred)

Strong interpersonal and communication skills

Ability to remain calm and professional

Attention to detail and strong observational skills

Ability to work independently and as part of a team

Flexibility to work days, evenings, weekends, holidays, and overnight shifts as needed

Physical Requirements

Ability to stand and walk for extended periods

Ability to patrol large resort grounds, both indoors and outdoors

Job Type : Full-time or Part Time

Compensation : From $18.00 per hour

Benefits :

Free meals for break period

Discounts at Opal Collection Resorts

Spa & Retail Discounts

24/7 Fitness Center Access

Full time benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule :

8 hour shift

Morning shifts, with nights as needed

Worksite address

bolton landing, NY, 12814, US

Who can apply

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