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Job description
Business Experience Planning Associate SrAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience Planning Associate Sr within PNC's Technology organization, you will be based in Pittsburg, PA.Typical job duties include:Administrative Coordination- Calendar Management: Proactively manage complex calendars for EIS leadership team, including scheduling, resolving conflicts, and prioritizing meetings.Out of Office Arranger: Work with Business Execution Leads to assist the leadership team in identifying and recommending appropriate backup during planned absences. Promptly submit this information for CISO's & Team's calendars to ensure visibility and awareness.Travel and Logistics Specialist: Coordinate domestic and international travel, including booking transportation, lodging, and preparing detailed itineraries, after approval has been received.Meeting & Workspace Operations: Book meeting rooms and serve as the point of contact for all A/V and technology needs. Order and coordinate meals for meetings, after approval has been received. Work with BISO Business Execution Lead to ensure these are approved and in the budget. Arrange any necessary building access, register external visitors, and act as the primary contact for Security organization during visits.Handbook and Resource Management: Leads the creation and ongoing maintenance of SharePoint-based handbooks and knowledge resources, enhancing accessibility, driving consistency in documentation, improving accessibility, and supporting organizational transparency and efficiency. Governance practices to ensure content accuracy. EIS Distribution List Maintenance: Weekly Updates: Update EIS distribution lists on a weekly basis using the latest headcount reports. Quarterly Audits: Perform a comprehensive quarterly audit to verify that all members of the distribution lists are current EIS employees or managers, using a deep comparison with the headcount file.Work Location & Schedule: In-Office Presence: Determine if a new role requires five days a week in the office. If so, coordinate work schedule to be split between Summit and Downtown Pittsburgh locations.Performance Expectations: Timely and accurate completion of assigned tasks. Proactive communication and problem-solving. Continuous improvement of administrative processes and team support programs.Reporting, Metrics, and Dashboards: Assist in creation and maintenance of reporting dashboards for EIS metrics. Assist in creation and maintenance of regular EIS reports.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Preferred SkillsBusiness Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic PlanningCompetenciesAccuracy and Attention to Detail, Analytical Thinking, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving, Strategic ThinkingWork ExperienceRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Language AssessmentsNo Required or Preferred Language Assessments
Worksite address
pittsburgh, PA, 15222, US
Who can apply
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