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Phenom People

Security Dispatch Operator - Downtown Hospital

chicago, IL

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Job description

Hospital Security Operation Center DispatcherAllied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!Starting Pay: $19.50 / HourMust have 1+ Years of Security Dispatch ExperienceCovid - 19 Vaccination is Required21+ Years or Older is RequiredProof of High School Education or Equivalent is RequiredAUS is the World's Leading Global Security Company - Plenty of Room for Career Advancement!Full time benefits include medical, dental, vision, 401k, and life insurance. Now offering DailyPay where you can receive portions of your paycheck early with ZERO fees.Allied Universal® is hiring a Hospital Security Operation Center (SOC) Dispatcher. The Hospital Security Operation Center Dispatcher will answer telephones and dispatch hospital security personnel accordingly, observe for signs of crime or disorder, monitor video recording devices, and provide information quickly and accurately to the appropriate individuals. The Dispatcher is also responsible for documenting incidents in detailed reports and assisting with the functions of physical and personal security and safety measures of staff, members, and visitors at the healthcare facility.Responsibilities:Process calls received on all designated telephone lines; answering phones; operate IP based telephone systemAccurately record information provided by callers, question them to determine location and nature of the problem and accurately classify as an emergency or non-emergent call once classified also prioritizing them as directed in the standard operating proceduresSimultaneously perform various tasks while in reception of multiple audio and visual sources (channels, talk groups, monitors, etc.) while maintain a professional voice tone during all communicationQualifications:Covid - 19 Vaccination RequiredMust be at least 21+ years of ageMust possess a high school diploma or equivalentMust possess one or more of the following:A minimum of two (1+) years of experience in a security command/control center, or a related fieldAssociate's degree in Communications, Public Relations, or Business Administration combined with a minimum of two (2) years of work experience with direct customer interactionLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

Worksite address

chicago, IL, 60601, US

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