About this opportunity
Suburban Inns lists this Security Officer - Embassy Suites Downtown GR opportunity in grand rapids, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Security OfficeEmbassy Suites Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!* Weekend availability required. * Pay starts at $15.00/hour - negotiable based on experience * Part-time position available.Benefits:Hotel and restaurant discountsEarned Paid Time Off for ALL Team MembersInsurance (health, vision, dental, life) for full time Team MembersFlexible schedulesHoliday Pay8 hours of paid volunteer time per yearFloating HolidayAdvancement and professional growth opportunitiesMonetary recognition programMonetary referral program100% paid maternity/paternity or adoption leave for those who qualify for FMLAEmployee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)As a Security Office you would be responsible for ensuring the safety and security of team members, guests, and guest property according to Suburban Inns' Core Values and Suburban Inns/Embassy Suites standards, and going above and beyond to ensure that guests are 100% satisfied.Essential Functions:Report to work in professionally appropriate attire, presented neat and cleanGreet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valuedAnticipate and meet the needs and expectations of our guests, then go one step furtherBe alert for fire hazards and unsafe work practices and unsafe conditions.Ensure compliance with hotel and security SOPBe able to act according to all emergency proceduresEnsure that all safety and security supplies are well maintained.Maintain good public relations with guestsConduct regular patrol of the property to ensure all areas are safe and secure.Display the essential hospitality attitude/professionalism when dealing with internal and external guests; communicate verbally and nonverbally with them in a pleasant and professional manner.Be alert for any unusual occurrences and take appropriate actionEnsures all areas of the hotel are secure when not in use.Monitors life safety systems including layout of entire building, alarm pull stations, location of fire extinguishers and sprinklersEnsures security camera system is fully operational and functionalAssist in the training of team members on emergency and security proceduresAssist all associates with questions, problems which might occur.Enforces a quiet environment for sleeping guests.Be familiar with the hotel's amenities and their hours of operationFill out guest and team member incident reports as necessaryHandle sensitive incidents with discretionCoordinate with government and law enforcement agencies as necessaryAssist in maintaining the cleanliness of all parking and lobby areasEnsure guests and employees receive proper security escorts, as requiredAssist other departments as neededEnsure QA compliance with Hilton/Embassy Suites standardsExhibit regular and recurrent attendance recordsOther duties as requested by managementPosition Requirements: Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. Requires typing, record keeping, and/or word processing. Good communication skills Formal Education and Job-Related Experience: High school diploma or equivalent related experience preferred. Security related experience preferred. License, Registration, and/or Certification Required: Strong interpersonal and communications skills. Valid driver's license. TIPS, CPR certifications (may be completed upon hire) Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Uniform and Appearance Guidelines: Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member. Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor. We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and / or different responsibilities from those set forth above.
Worksite address
grand rapids, MI, 49503, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.