About this opportunity
Green Thumb Industries lists this Security Operations Center Specialist opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Shift Available: 10 PM - 8:30 AM CST, 4 days/week
The Role
Green Thumb Industries (GTI) is seeking an on-site Physical Security Operations Center (SOC) Specialist to join our Asset Protection team. This role focuses on physical security and business continuity. SOC Specialists monitor security systems, respond to incidents, and coordinate with internal teams and law enforcement to protect our people, facilities, and assets.
The ideal candidate thrives in a fast-paced environment, demonstrates strong situational awareness, and approaches challenges with a solutions-based and adaptable mindset. They will need to multi-task effectively, make sound decisions under pressure, and always communicate clearly.
Responsibilities
Monitor CCTV, alarm systems, critical event management (CEM) platforms (Everbridge), and access control platforms to detect and respond to security incidents across GTI facilities.
Act as the first point of contact for physical security events, including panic and hold up button activations, alarms, and emergency notifications.
Coordinate with internal partner teams (cybersecurity, IT, facilities, etc.) to mitigate business operations disruptions and restore normal operations.
Liaise with site leadership and law enforcement during and after incidents to ensure safety and compliance.
Execute incident management protocols, document events accurately, andmaintaindetailed logs.
Deliver real-time situational awareness and risk assessments to leadership during critical events.
Manage service calls for security equipment and support troubleshooting through ticketing platforms.
Perform remote audits, alarm testing, and credential updates.
Participate in After Action Reviews (AARs) toidentifyimprovement opportunities and recommend actionable solutions.
Contribute to the development and enhancement of security protocols, emergency operationsplans, and business continuity processes.
Qualifications
3+ years in physical security, dispatch, emergency operations, or SOC environment is preferred.
Experience with CCTV monitoring, alarm response, and access control systems is preferred.
Adaptable andsolutions-oriented, with strong critical thinking and decision-making skills.
Strong verbal and written communication skillsunderpressure.
Proven ability to multi-task and prioritize effectively in high-pressure situations.
Ability to work nights/weekends and adapt to changing priorities.
Professional integrity and ability to handle confidential information.
High School Diploma preferred; college degree preferred.
Additional Requirements
Must passany and allrequired background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range
$55,000—$65,000 USD
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.