About this opportunity
AdventHealth Corporate lists this Security Operations Dispatcher opportunity in kissimmee, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Security Operations DispatcherUtilizes Closed Circuit TV (CCTV) systems to monitor cameras and relay observed information to field responders per department procedures. Maintains logs of deceased patients and receives information regarding arrangements for the release of deceased patients. Utilizes phone and mass notification systems to notify stakeholders and leadership of significant events. Other duties as assigned. Answers emergency and non-emergency telephone calls for the security operations center. Monitors fire safety systems and dispatches appropriate resources when fire alarms are activated. Performs facility electronic lockdown as directed by department policy. Communicates and documents security officer activities for routine patrols, posting, and assignment of calls for service. Monitors and dispatches response to infant abduction alarms, medical gas alarms, and access control alarms. Documents calls for service utilizing Computer Aided Dispatch (CAD) software.Knowledge, Skills, and Abilities:Ability to maintain composure and ensure accuracy in assigning and documenting tasks in a fast-paced environment that includes frequent interruptions, changes in priorities, and under stressful circumstancesHigh security awarenessAbility to maintain confidentiality in all matters pertaining to patients, visitors, and/or employeesCommunications skills must focus on customer service by maintaining proper telephone and radio etiquetteMust be able to read, write, speak, and have good comprehension of conversational EnglishBasic computer skills and knowledge of Microsoft OfficeKnowledge of security and fire systems, software and technology including CCTV, Access Control, Duress, Infant Protection, Computer Aided Dispatching, and Physical Security Information Management systemsEducation:High School Grad or Equiv (Required)Field of Study: N/AWork Experience: Knowledge and experience in the National Incident Management System (NIMS) and Hospital Incident Command System (HICS) (Preferred) Prior dispatching experience in healthcare security, law enforcement, or fire/emergency medical services (Preferred)Licenses and Certifications: Basic Life Support – CPR Cert (BLS)(Preferred) Driver's License (DL)(Preferred) International Association for Healthcare Security and Safety (IAHSS) (Preferred) Certified Healthcare Security Officer (CHSO) (Preferred)Pay Range: $17.63 – $28.20
Worksite address
kissimmee, FL, 34747, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.