About this opportunity
Live Nation Entertainment lists this Security Supervisor-PT- Varsity opportunity in minneapolis, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Security SupervisorLive Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.The Security Supervisor is responsible for supervising and coordinating activities of the security department and staff within the venue. Duties may also include management functions under the direction of the Security Manager and Operations Manager.What This Role Will Do:This role will be on predominantly show hours with occasional Non Show hours.Works directly with the GM, Ops Manager and other supervisors to perform day of show dutiesRespond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities, as well as our VIP program and seat upgradesWork through and correct guest concerns and complaints regarding security and customer service-related situationsLead staff, ongoing staff training, staff positioning, ensuring that all staff members are well-informed on event specific details and managing breaks.Follow up with Security and Guest Services teams to ensure that service standards are metPerform opening/running/closing duties according to Live Nation policyKeep current on all Standard Operating Procedures and be able to effectively communicate them to team membersMaintain security checklists and inventory in coordination with Ops Manager.Turn in all lost and found articles to Box OfficeEnsure responsible alcohol service per Responsible Alcohol Service training & Live Nation alcohol policiesParticipate in all pre-shift meetings prior to start of shiftCommunicate to M.O.D. any issues that guests or team members may haveWork with the M.O.D. to resolve any and all guest issues- consults or involves management if the situation escalatesResponsible for completing incident reports and collecting witness statementsComplete all ejection logs and incident reports and return to GM when applicableRequired to work Special Events that are scheduled throughout the venueOther tasks as assignedWhat This Person Will Bring:Required: High School Diploma required, 3-5 years in restaurant, bar, night club leadership role, working knowledge of high-volume nightclub operations, responsible alcohol service and guest relations, experience in developing operating procedures, proficiency with Microsoft Excel and Word, prioritization of duties and effective communication skills, ability to train and develop employees, ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude, experience handling administrative tasks (such as inventory, labor forecasting, scheduling, sales reports, handling invoices and performance tracking), detail and solution oriented.Preferred: Security Experience, Guard Card a plus, experience in a live music environment, college diploma in related field, interest in growing and developing within Live Nation and venue operations.Physical Demands/Working Environment:Working environment is fast-paced, often loud, and has flashing/strobing lightsPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 50 lbs using proper lifting techniquesThe expected compensation for this position is:$20.00 USD - $25.00 USD Hourly** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Worksite address
minneapolis, MN, 55414, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.