Job description
Senior Agency Compliance Officer
Remote with some travel (Florida preferred) | Full-Time
Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.
The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance.
What You'll Do
Compliance Oversight & Risk Management
Develop and manage a company-wide compliance program in accordance with state and federal regulations
Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies
Conduct audits and investigations; recommend and implement corrective actions
Maintain and revise the company’s compliance manual and code of conduct as needed
Training & Education
Design and lead compliance and ethics training for employees, agents, and contractors
Ensure all staff are knowledgeable of applicable laws and internal policies
Maintain training records and ensure ongoing compliance education
Operational Support & Communication
Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution
Support agent and client inquiries across multiple communication channels
Collaborate with internal departments and vendors to resolve policy, commission, and system issues
Governance & Reporting
Report to and collaborate with the compliance committee, executive leadership, and board of directors
Track compliance incidents and outcomes; prepare and present routine reports
Ensure contracts and business documents contain appropriate compliance language
Culture & Ethics
Promote a strong culture of compliance, ethics, and transparency
Support HR in conducting background checks and administering disciplinary actions related to compliance
What We're Looking For
3–5 years of insurance carrier or agency experience in a compliance-related role
In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards
Strong organizational and analytical skills
Excellent verbal and written communication abilities
Florida Insurance Licenses Required (active and in good standing)
2-15 License – Health, Life, & Variable Annuities
2-20 License – General Lines
Bachelor’s degree preferred
Proficient in Microsoft Office, IVANS, and agency or policy management systems
Ability to manage multiple priorities, work independently, and collaborate across teams
Why Entratus
Remote-first, team-oriented culture
Help shape products that use AI to solve real enterprise pain
Work with a lean, senior team and take ownership from day one
Great flexibility, meaningful work, and room to grow
Join our team!
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.