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Job description
ServiceNow is seeking a senior technical leader for the AI Adoption Engineering team as a Product Success Technical Director. You will own the hardest agentic escalations, guiding cross‑functional resolution with account teams, Product, and Engineering under a single technical plan.
You will serve as the calm, credible voice when executives seek confidence in deployments and provide consulting‑grade architecture across LLM, RAG, and guardrails.
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Worksite address
waltham, MA, 02254, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.