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Job description
Genesys is seeking a Senior AI Architect, Presales in the United States to shape how enterprises apply AI to customer experience. You will lead architecture across self-service, agent assistance, journey management and back-office automation, guiding decisions on LLMs, RAG, and enterprise integrations.
You will partner with sales, services, product, and engineering to move opportunities from discovery to pilots, ensuring scalable, secure and measurable outcomes for customers.
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Worksite address
kansas city, MO, 64101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.