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Job description
Genesys seeks a Senior AI Architect, Presales to shape how global enterprises apply AI to customer experience, designing architectures that turn advanced capabilities into reliable business outcomes. You will guide technical direction, connecting Genesys Cloud AI with enterprise data, workflows and cloud ecosystems.
As a senior presales AI specialist, you will lead solution architecture across self-service, agent assistance, journey management, and back-office automation, covering LLMs, RAG,
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Worksite address
chicago, IL, 60290, US
Who can apply
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