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Job description
Spring Health in New York City seeks a Senior AI Care Operations Manager to own the hands-on development and continuous improvement of AI-powered member and provider support experiences. You will translate conversations into reliable automated workflows, monitor AI performance, and collaborate with Care Support, Product, Engineering, Enablement and Analytics to drive improvements.
This is a full-time, individual-contributor role based in NYC, with a hybrid schedule (2–3 days in the office) at
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.