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Job description
Asurion is seeking a Senior Product Manager for Contact Center Quality & AI Insights. You will own the vision, strategy, and execution for quality systems and AI-driven interaction analytics across high-volume customer interactions.
In this role, you will partner with Operations, Data Science, Design, and Training to deliver scalable products, dashboards, and integrated workflows that empower frontline Experts and leaders to improve service quality at scale.
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Worksite address
san mateo, CA, 94409, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.